System Status

All Systems Operational

Current Status

API
Operational
Voice Engine
Operational
SMS Gateway
Operational
Dashboard
Operational
Webhooks
Operational

Uptime — Last 30 Days

99.98% average
30 days agoToday

Incident History

Elevated API Latency

February 18, 202647 minutes
Resolved

API response times were elevated due to a database connection pool issue. The root cause was identified and a fix was deployed. No data loss occurred.

14:23 UTCIssue detected by monitoring
14:31 UTCEngineering team investigating
14:52 UTCRoot cause identified — connection pool exhaustion
15:10 UTCFix deployed, latency returning to normal

SMS Delivery Delays

January 5, 20261 hour 12 minutes
Resolved

Outbound SMS messages experienced delays of up to 3 minutes due to a upstream carrier issue. Inbound SMS and voice calls were not affected.

09:15 UTCDelay reports received from customers
09:28 UTCConfirmed upstream carrier degradation
09:45 UTCCarrier acknowledged issue and began remediation
10:27 UTCDelivery times restored to normal

Dashboard Intermittent Errors

December 12, 202523 minutes
Resolved

Some users experienced intermittent 500 errors when loading the dashboard. The issue was caused by a deployment configuration error that was quickly rolled back.

11:02 UTCError spike detected
11:08 UTCRollback initiated
11:25 UTCService fully restored

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